Returns & Exchanges
At Filson, we stand by the quality of our goods and offer a straightforward return process for items in original condition within 30 days of purchase. Whether you need a different size or a different style, we are committed to ensuring your gear lasts a lifetime.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Generate and print your prepaid UPS shipping label directly from the portal; a flat return shipping fee will be deducted from your final refund.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.
Drop Off and Track
Drop your package at any authorized UPS location and keep your tracking receipt; your refund will be processed within 10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing